Now integrated with ServiceNow


ICEFLO at a glance

Created in 2008 to overcome the common challenges associated with complex technology change events, ICEFLO is a cloud-based collaboration platform that:

   Modernises the way clients approach the planning and implementation of large-scale, complex technology cutovers

   Replaces the spreadsheets, emails, instant messages, conference calls that are typically used to coordinate activities in these challenging scenarios

   Has been proven at scale on hundreds of highly complex technology cutovers for leading global organisations

ICEFLO provides a complete solution that delivers common standards, consistency and real-time visibility for everyone. All you need, all in one place, on any device. It's time to cutover with confidence with ICEFLO, the #1 collaboration platform to build, rehearse, deploy and review technology cutover plans.


Watch an ICEFLO overview 


ICEFLO Capabilities

Our unique platform has been carefully designed to provide valuable, user friendly capabilities throughout all stages of the complex cutover process. From start to finish, you can relax, safe in the knowledge that your cutover plan is being diligently managed.



Build and share better quality runbooks, faster and with less effort and cost. Standardise process and structure.



Rehearse, refine, learn and
improve. Run fewer, better quality rehearsals that deliver more confidence and value.



Co-ordinate and control everything from a single, powerful platform. Inform and constantly reassure all



Support continuous improvement. Learn from experience. Offer powerful,
factual evidence for Audit, Risk and Compliance purposes.

Trusted by Amazing Companies

Royal Bank of Scotland
Baillie Gifford
Shop Direct
Lloyds Banking Group

ICEFLO Use Cases 

ICEFLO is an extremely versatile solution, and can be adopted across a broad range of cutover use cases. Regardless of your cutover needs, ICEFLO is here to help provide confidence, clarity and control when you need it most. 


Cloud Platform Migrations


Data Center Migrations


SAP ERP Migrations


Disaster Recovery Rehearsals


Mergers and Acquisitions


Legacy Technology Upgrades

View Case Studies

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During the event visually the tool definitely helped us easily identify any tasks that were running late. Also viewing the dependencies, tracking progress, performing small changes and seeing the impact, were all quick and far more transparent. Our teams were even using ICEFLO on their mobile phones!

Overall we were pleased that we had successfully managed the event and I’m sure we will be using ICEFLO for our next implementation.”

Roberta Nayee, Implementation Manager

The traditional method of having a spreadsheet of tasks  lacks the functions and speed at which ICEFLO can present information back in real-time, empowering both the implementation managers and the stakeholders to make informed decisions on the ground."

Shaan Kodituwakku, Senior Implementation Manager

The data center migration was a very, very complex cutover. Every time the project team challenged ICEFLO they came up with the goods. I firmly believe that without ICEFLO, the implementation would not have been the huge undoubted success that it was."

Steve McGonnell, Implementation Manager

ICEFLO made the execution of runbooks simple – very simple!  Auto-updating reports, with clear icons to identify the status of each task, relieved a lot of undue pressure from the Implementation Managers during a highly visible and important event.

David Robertson, Implementation Manager

"For a large and complex cutover like ours I would surely use ICEFLO again. Doing it via the traditional spreadsheet way is simply not an option anymore if you have worked with ICEFLO.

Hans Knopper, Project Manager