Transform your service transition management

Prior to ‘going live’, the implementation phase of any service transition or technology change carries the inherent risk of service outage. With the power of ICEFLO you can now take control to successfully plan and deliver change.

ICEFLO has been specifically designed as a powerful addition to the project management software and tools utilised by IT professionals. At the point where the implementation team would normally have to resort to cumbersome spreadsheets, ICEFLO provides a far more effective package for the successful delivery of complex service transitions and technology integrations.

View Editions and Pricing

Transform your service transition management

Prior to ‘going live’, the implementation phase of any service transition or technology change carries the inherent risk of service outage. With the power of ICEFLO you can now take control to successfully plan and deliver change.

ICEflo has been specifically designed as a powerful addition to the project management software and tools utilised by IT professionals. At the point where the implementation team would normally have to resort to cumbersome spreadsheets, ICEFLO provides a far more effective package for the successful delivery of complex service transitions and technology integrations.

View Editions and Pricing

Discover the power of ICEFLO

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Unique planning and forward forecasting capability for ensuring the successful delivery of service transitions and technology change.

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Provides true collaborative working, enabling geographically disperse teams to use a standardised process, structure and vocabulary

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Global access to real-time reporting so that implementations can be continuously controlled and monitored

Pricing & Editions

Team

Perfect for small groups with a minimum of two users

$32

/user/month (Billed monthly)

Get started

Key features

STP (Runbook) creation
Internal dependencies
Real-time forecasting engine
Integrated issue management
Task progress update
Support desk access.

Business

Perfect for larger groups with a minimum of 10 users

$64

/user/month (Billed annually)

Get Started

Includes all Team features PLUS

External dependencies
Communications via SMS channel
Task owner notification request
Audit capability
Event dashboard reporting

Enterprise

Perfect for larger groups with multiple billing units

Pricing by agreement

/user/month (Billed annually)

Get Started

Includes all Business features PLUS

Document attachments
STP templates
Status checkpoint progress reporting
STP resource management reporting
Multiple client billing units
Service status reporting by business unit

Discover how ICEFLO can power service
transition in your sector

“ICEFLO delivers a powerful real time capability to monitor, manage and take decisions during a live change. ICEFLO is of significant benefit to our organisation.”

Senior Manager

Leading Investment house

View Case Studies
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Expert support

Get the most from ICEFLO with our experienced support team

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Blog

The ICEFLO Blog

The cost of failed service transitions is all too clear

The risk associated with IT transformational change has been highlighted in a new report from KPMG which found that over 50 percent of IT incidents over the last year were caused by ‘avoidable’ problems such as failed IT changes.

Agenor is Scotland's fastest growing tech company

It has been a busy and massively important year at Agenor Technology and the strides we have made were underlined with the announcement that we were the fastest growing technology company in Scotland after becoming a winner in the prestigious Deloitte UK Fast 50 and the Fast 500 EMEA.

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