About helping YOU get the most from ICEFLO !
At Agenor, we work as a single team, focused on one thing only .. how to innovate every day and make ICEFLO as helpful as possible for our Customers. We know that planning and delivering technology cutovers is a hugely demanding role and we're here to make your experience with ICEFLO a positive one.
Here's how we are organised to deliver that experience to you.
Jackie is a co-founder of Agenor and has worked with ICEFLO for over a decade. She is responsible for every interaction with our Customers and leads the CSM team with a total focus on customer service.
Ben is primarily responsible for helping our customers, delivering training through webinars and classroom demos. He is also contributing heavily to the launch of the new Agenor and ICEFLO websites.
Annabel has recently joined our CSM team and has been learning all about ICEFLO and building her product knowledge. She brings excellent customer service skills and experience and will be a huge success with colleagues and customers alike.
Leagh has been with Agenor since 2009 and is the brains behind the ICEFLO solution. She has designed the entire application and even turned her hand to some code. Leagh knows the good, the bad and the ugly of ICEFLO but loves it all the same.
Cath has worked with Agenor since 2010 and knows almost very line of code in the solution - mainly because she's written or optimised most of it! She's an expert APEX and PL/SQL developer and a right good lass into the bargain.
Martin is a highly experienced APEX and PL/SQL developer and brings additional "front-end" skills to the team. He's a big fan of APEX plug-ins and has been churning out excellent interfaces for years.
Leanna has recently joined Agenor as a Marketing Analyst. She is primarily responsible for the Agenor and ICEFLO websites and social media channels. As a recent graduate, Leanna is eager to put her marketing knowledge into practise within Agenor.