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Our Team is Craaazy...

About helping YOU get the most from ICEFLO !

Agenor One Team
Agenor CSM Team
Agenor Product Management Team
Agenor Sales & Marketing Team
Agenor Cloud Services Team

One happy team...

At Agenor, we work as a single team, focused on one thing only .. how to innovate every day and make ICEFLO as helpful as possible for our Customers. We know that planning and delivering technology cutovers is a hugely demanding role and we're here to make your experience with ICEFLO a positive one.

Here's how we are organised to deliver that experience to you.

Jackie Smith, Director of Customer Success
Jackie Smith
Director of Customer Success

Jackie is a co-founder of Agenor and has worked with ICEFLO for over a decade. She is responsible for every interaction with our Customers and leads the CSM team with a total focus on customer service. 

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Lana Ellis
Lana Ellis
Change & Release Manager
Lana has a decade of experience working with Agenor and has performed a number of roles since joining us. She now manages all ICEFLO changes and releases, communicating with customers all the way.
Ben Rogers
Ben Rogers
Customer Success Analyst

Ben is primarily responsible for helping our customers, delivering training through webinars and classroom demos. He is also contributing heavily to the launch of the new Agenor and ICEFLO websites.

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Annabel Hughes
Annabel Hughes
Customer Success Analyst

Annabel has recently joined our CSM team and has been learning all about ICEFLO and building her product knowledge. She brings excellent customer service skills and experience and will be a huge success with colleagues and customers alike.

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Leagh Douglas
Leagh Douglas
Head of Product Management

Leagh has been with Agenor since 2009 and is the brains behind the ICEFLO solution. She has designed the entire application and even turned her hand to some code. Leagh knows the good, the bad and the ugly of ICEFLO but loves it all the same.

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Catherine Brown
Catherine Brown
Lead Developer

Cath has worked with Agenor since 2010 and knows almost very line of code in the solution - mainly because she's written or optimised most of it! She's an expert APEX and PL/SQL developer and a right good lass into the bargain.

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Martin Nielsen
Martin Nielsen
Application Developer

Martin is a highly experienced APEX and PL/SQL developer and brings additional "front-end" skills to the team. He's a big fan of APEX plug-ins and has been churning out excellent interfaces for years. 

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Jason Forsyth
Jason Forsyth
Chief Sales and Marketing Officer
Jason has been with Agenor since 2016 and has built our channel partners and secured several new Customers in that time. A former IBM-er and Senior Consultant, Jason is a really a deep techie who just happens to be great with Customers. 
 
Leanna Hodgins
Leanna Hodgins
Marketing Analyst

Leanna has recently joined Agenor as a Marketing Analyst. She is primarily responsible for the Agenor and ICEFLO websites and social media channels. As a recent graduate, Leanna is eager to put her marketing knowledge into practise within Agenor.

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David Hubbard
David Hubbard
Infrastructure Architect
David has worked with Agenor since 2010 and is a man of many talents. As an former Enterprise Architect with a global bank, Dave knows his stuff and has ensured that ICEFLO meets every expectation of large Customers. He's also our hero for buying the milk almost every day.
 
 
 
Stephen Rowe
Stephen Rowe
Oracle DBA
Steve has been with Agenor since 2012, working initially on one of our Case Study projects to upgrade a very tricky Oracle Grid. Steve is an Oracle DBA who has spent his career looking after large, business-critical, production Oracle databases. He's also trying to teach us Scots about cricket when he has a chance.
 
 
Allan Robertson
Allan Robertson
Senior Technical Consultant
Allan has worked with Agenor since 2008, albeit he spent 7 years with EMC in their Solutions Centre in Ireland. He's been back with us for a year or so now and brings a huge breadth of technical knowledge of all things Cloud-related. He's not an early morning person but does like pulling an "all-nighter" to get the job done.
 

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