Runbooks-aaS (1)



Get in Touch

Runbook Engineering is a time-consuming, collaborative activity that is typically performed on a client site by the Project Manager, Deployment Manager, a Runbook Engineer or even a team of Runbook Engineers. Despite being onsite, the process requires collaboration with business experts who are physically located across the globe.

What we can offer

As a Cloud based solution, ICEFLO offers another possibility – which is to have your runbooks built by our team of Runbook Engineers, expertly using ICEFLO to exploit all the advanced features of the product.

  • Create perfect runbooks, carefully constructed by our Runbook Engineers
  • Importing your starting content, typically Excel spreadsheets
  • Refining and capturing your content including dependencies
  • On-line reviews of the content with your expert cutover plan contributors
  • To assess and report on the quality of runbooks, in line with published guidelines and agreed best practice
  • Approval by your Project or Deployment Managers when ready

What we will bring

  • Experienced and certified expert users of ICEFLO, with a proven background of building complex runbooks for business-critical technology cutovers 
  • Many of them have acted as Deployment Managers in other projects 
  • They will typically have used spreadsheets for several years before acquiring skills and certification in the use of the ICEFLO solution 
  • They will be used to performing this role on Client sites and are comfortable working remotely with your teams 
  • ICEFLO Solution Certifications 

Benefits to you

With this innovative service offering, we can make good things happen, quickly:

  • Jump-start the use of ICEFLO in your organisation – you’ll be up and running within days
  • Shorten the time-to-value by making sure that ICEFLO is used correctly, exploiting the best features of the solution to transform your cutover experience
  • Take the load off busy Project Managers as cutover day looms on the horizon
  • Support your own cutover team members so they can transition confidently to using ICEFLO
  • A cost effective injection of product expertise at precisely the time you need it 


£525 per day