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ICEFLO Press Release

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UAE bank adopts ICEFLO to deliver integration & technology cutovers

3 min read

Written by:  Leanna Hodgins 

June 19th 2018


ABU DHABI, United Arab Emirates; June 19, 2018 – Agenor Technology, the Scottish company behind ICEFLO, has signed a strategic agreement with the largest Bank in the UAE for an enterprise subscription to their ICEFLO cloud service.

The agreement with this high-profile client confirms the ability of Scottish companies to identify new markets, to compete successfully in a global marketplace and to deliver exporting success for the Scottish economy. The consistent and enduring contribution of Scottish Enterprise and Scottish Development International (SDI) in the UAE marketplace has been fundamental to supporting Agenor’s core agenda of innovation, local execution and global aspiration.

Designed, developed and operated by Agenor, ICEFLO helps our customers to plan and run complex technology cutovers, minimising the risk of service issues for their customers during and after these critical events.

The opportunity arose following the merger of two successful Abu Dhabi listed banks to create a new, well-balanced bank with the financial strength, expertise and global network to fuel growth in the UAE economy and drive the country’s international business relationships.

This new bank is now undertaking a digital transformation programme that will integrate the disparate technology services of the two source Banks. During 2018 and 2019, some 160 banking services will be migrated to the new integrated solution, over a series of transition events.

The Bank’s senior executives and members of their Global Consulting partners participated in the selection of ICEFLO for this complex challenge of human orchestration. Key factors in the selection process were as follows:

  • ICEFLO’s core functionality, aimed squarely at large-scale technology cutover events
  • A proven track record with recognised customers, including global brands such as RBS and IBM
  • Case Studies and reference sites in the Financial Sector
  • Recognition by Gartner as a unique provider of a solution designed for this specialist area
  • World-class security tailored to meet specific customer requirements
  • A mature service offering covering support, training and consultancy

This go-to-market milestone for Agenor can be traced back to an initiative sponsored by SDI in 2015. With SDI support, Agenor exhibited at the GITEX 2015 conference and subsequently invested substantial time, effort and money in developing this new GCC market for the ICEFLO solution.

Agenor CEO, Andy Smith said “This breakthrough agreement represents a vital precedent for ICEFLO’s adoption by financial sector clients throughout the GCC market.  The combination of persistence and our innovative solution means we are well positioned to secure further new business in this key export market.”