Lana Ellis 

Change and Release Manager

Lana’s current role at ICEFLO is the Change and Release Manager within the Customer Success Management team. Lana’s typical day consists of updating customer support tickets, compiling test cases and managing change records. She has worked for ICEFLO for nearly 11 years, her experience and knowledge within the industry shines through.

Before joining ICEFLO, Lana worked as a travel agent, leading to her love for a girls holiday to Krakow and Budapest, but not as far as Australia, New Zealand and Asia where her daughter Charlly travelled for 3 years before returning home.

In her spare time, she enjoys spending time with her forever growing animal family which includes, 4 dogs and 5 horses. She also enjoys disappearing to the outer Hebrides of Scotland to experience the peace and quiet and the white sandy beaches.