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Jackie Smith 

Director of Customer Success

Jackie is the co-founder of ICEFLO and has many years of experience in customer facing and client management roles, in particular with the Financial and Educational sectors. 

Having had a role across much of ICEFLO's business activities over the years, Jackie now concentrates on leading the Customer Success Team (CSM). The CSM team is responsible for training and supporting the global ICEFLO User Community, as well as supporting the Marketing team, using their product knowledge and customer insight. 

Jackie loves spending time with family and friends, especially when it involves cooking up something in the kitchen. As a qualified PE teacher, Jackie has always loved doing a variety of sports including biking around the beautiful Scottish Borders trails. Jackie also used to be quite handy at fighting (competitive Tae Kwon Do sparring) and won a few medals.