ICEflo is an OnDemand Implementation Management software solution. OnDemand, web-based software or SaaS (Software as a Service) are all terms for delivering applications over the Internet as a service. Users only need an Internet connection and a browser to access the ICEflo solution.
SaaS applications run on the solution provider’s infrastructure and the provider manages customer access to the solution which includes responsibility for availability, security and performance. This OnDemand model is changing the way businesses of all shapes, sizes, sectors and industries procure and use software.
Cost effective - there is no capital outlay or investment in IT infrastructure, maintenance or staff.
Lower initial costs – ICEflo is subscription based with no perpetual license fee.
Efficient – ICEflo delivers a rapid return on investment and lowers the total costs of ownership
Free yourself - from software and hardware management costs associated with traditional software. Avoiding the need for new datacentre "footprint" is a major benefit.
Multi tenancy - ICEflo is built on a multi-tenancy model which means that many clients share the same physical infrastructure and application components. Only the customer data is segregated. This approach is proven to deliver significant cost savings and is highly scalable.
Capacity OnDemand - The responsibility for delivering the required performance lies with the Solution provider. ICEflo is built on a highly scalable infrastructure platform, supplied by world-class Cloud Computing providers. This approach allows companies to scale as fast and as much as needed to suit their growth and global spread without replacing costly infrastructure or adding support staff
Fast and simple implementation – no design & installation lifecycle for customer hardware or software
Global Access – as a Web-based solution, there's no need to deploy client software to desktops. Additionally, users don't need to be on the same Corporate network - the only network you need is the Internet.
Ease of Use - ICEflo is intuitive by design, follows standard processes and capable of rapid take-up across the client organisation.
Education - ICEflo doesn't require the traditional large investment in training and education. While some training is advisable, free on-line learning materials address the needs of most users.
As a SaaS solution, the provider is responsible for ensuring that the software, hardware and application components are constantly refreshed and up-to-date. ICEflo is run on new hardware, with the latest operating systems and the most recent database technology. As part of lowering the TCO of clients, the SaaS provider removes the dreaded "technology refresh" which impacts many on-premises services every 3-5 years.
The physical and system security of ICEflo is world-class and can be audited by our clients. Encrypted login and IP filtering options are just some of the additional security options available.
Gartner Report on SaaS in 2009
Webex OnDemand vs On Premises Collaboration