Catherine Brown - Application Consultant ICEflo Implementations in a Controlled Environment

Management team

Andy Smith

Andy is the co-founder of Agenor Technology Limited and has worked across the IT industry for over 20 years. Andy’s experience is very varied having worked in the Financial Services, Utilities and Hospitality sectors and in several roles including Programme Manager, Project Manager, Group IT Manager and Technical Services Manager. He has a breadth of knowledge of Implementation Management and delivering large scale programmes and IT Service Continuity solutions. From his own experience Andy therefore had the expertise and knowledge to define the requirements of ICEflo and the technical capability to design and develop the solution.

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Jackie Smith - Client Services Director

Jackie is the co-founder of Agenor Technology Ltd and has had many years experience in customer facing and client management roles, in particular within the Financial and Educational sectors. In previous roles, Jackie was appointed as an FSA Company Representative with a Scottish Investment Management company and has been responsible for managing a diverse range of customer services. As Client Services Director she is responsible for ensuring that ICEflo customers enjoy the full benefits of the services available to them.

 

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Bob Richards – Advisor to the Board

Bob is a Business Consultant who has worked with Agenor Technology Limited for 18 months as Advisor to the Board. Bob has broad commercial expertise and a strong track record in new business sales and sales management. He has significant experience in both the corporate (IBM) and SME (start up/early stage) marketplace. His prime focus has been on companies providing Information Technology and consultancy services, who are undergoing significant growth or change. As Advisor to the Board, Bob is responsible for steering the strategic planning process of the Commercialisation of ICEflo, as well as managing the Sales & Marketing function.

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Calum Kilgour

Calum has 15 + years experience in technology solution sales and sales enablement. He has had success on an international basis in the ITSM and Telecom Software markets. As a sales leader Calum has constantly driven innovation across the teams he managed. Most recently at Axios Systems Calum was responsible for new business sales where he used creativity and strong sales processes to drive revenue success in the competitive UK ITSM market. His expertise is differentiated customer interactions and progressing sales cycles to revenue through attractive, compelling techniques. As a director of Sonsie Selling Calum leads the team responsible for selling representation of hi-potential technology vendors.     

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Graeme McKenzie

Graeme is an experienced sales leader with over 20 years of success working with some of the world's leading technology vendors including Oracle, BMC Software and Remedy Corporation. In his career he has sold many markets including BSM, IT Service Management, CRM, Database Management, Business Intelligence and IT Systems Management. At BMC Software Graeme was responsible for Global Sales Enablement  where he helped BMC establish market leadership in BSM market. Graeme subsequently ran Global Sales for Axios Systems a leading IT Service Management software vendor where he evolved their sales model to focus on differentiation and specific customer value. He formed Sonsie Selling to offer his experience and selling methods as a service to technology vendors who asprire for revenue growth and want to exploit innovation in selling. 

 

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Lana Ellis - Customer Services Administrator

Lana is the Customer Services Administrator for Agenor Technology Limited. She is responsible for providing day to day administrative and staff support within the Company. Lana has recently gained an ILM Level 4 Award in Management and is continually updating her IT and business administration skills.

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Application Consultants

Leagh Douglas – Lead Application Designer

Leagh has over 12 years experience in the IT industry having previously worked for IBM and with other major banking and insurance companies. She has a breadth of knowledge in the areas of application architecture and design. Leagh graduated from Edinburgh University with a Masters degree in Mathematics.

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Jason Hill – Lead Developer

Jason has over 10 years experience working on the design and development of Oracle based systems. He has gained a wide variety of experience in a diverse range of industrial sectors including Banking, Utilities and Government. He has in depth technical knowledge of Oracle databases and Oracle development tools and his primary skills include Oracle database and application design, development and testing both on Unix and Windows. Jason also has experience of application and database development using a range of commercial and open-source software.

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Catherine Brown - Application Consultant

Upon graduating from University with a 1st class honours degree, Catherine gained a place on the highly competitive Royal Bank of Scotland Graduate Programme. Catherine has subsequently worked as an applications developer on a number of projects, both as part of a large team and individually, gaining experience of each phase of the project lifecycle, from requirements definition through design and build to implementation. Catherine is a versatile and committed professional who is adept at learning new programming languages and software packages rapidly.

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Allan Robertson - DBA & Unix Consultant

Allan specialises in Oracle and UNIX and is highly experienced in the design, development, implementation and administration of complex solutions and infrastructure in distributed computing environments. He has over 15 years Oracle experience and is an excellent team player, with an ability to liaise at all levels within an organisation. Allan has recently added VMware to his extensive portfolio of skills, adding the VCP accreditation to his Oracle and UNIX certifications.

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